Many of our clients and contacts ask what Big Data can do for their business. So we’ve produced an introduction – an overview of what Big Data can do for you and offers to help you start a data-driven approach to branding and marketing your business. It’s designed to help you start to make your brand and design decisions with a Big Data informed mindset.
Google, Facebook and Amazon are essentially Big Data companies, so you’re probably using at least some of the tools they offer every day. Google search, for example, is a Big Data tool that everyone can use – the trick is to turn it into a tool that works for you and your business. But let’s look at Big Data and what it is.
Essentially Big Data is about finding meaning in what you can measure about your business performance and you may have already come across data mining tools that measure specific business areas such as social media.
A Big Data approach allows business owners and managers to see the future before it happens, to see the meaning and the patterns in what they are doing now that can tell them what will happen to them and their business tomorrow.
In other words it gives you a better, more reliable view of your own performance and customer behaviour and takes a lot of the gut feeling out of business strategy by giving fast, reliable, real-time insights.
A metaphor we use comes from viewing Big Data as a Cubist approach to managing your brand. If you consider how you normally measure your customers, or even your social media engagement, you probably gather information from a single fixed viewpoint, such as the number of sales in a given period, or the number of Twitter followers. But what happens if you take a Cubist mindset, realising that your users, your customers and your potential business targets are dynamic, fluid, and changeable?
If Big Data branding sounds like a nice theory that’s of little practical value, then think about this. We’ve found that our own business is growing as we’re gathering new insights and making new data and technology-driven connections that more traditional design agencies normally miss out on. It’s an approach that’s helping us grow and develop in new and often unexpected ways.
Knowing more and knowing it faster, seeing your business and your clients and future clients from a range of different viewpoints, gives you a very valuable business advantage.
A Big Data approach to branding can let you see the future of your brand’s performance before it happens – it can let you see your future now. And that’s quite a competitive advantage for you and your business.
You’re welcome to download The Future Is Now and find out more about managing your brand performance.
Eugene Burns
